About Us

Founded in 2012, JackpotParadise was established to provide quality entertainment to people who enjoy gambling, by giving them the opportunity to do so in a safe, fun, fair, regulated and secure and enjoyable online gaming experience possible

JackpotParadise's is operated by ProgressPlay Limited of Suite 1258, 28/19 Vincenti Buildings, Strait Street – Valletta VLT1432 – Malta. ProgressPlay is a limited liability company registered in Malta (C58305), that operates under a Class 1 on 4 license [number MGA/CL1/857/2012 issued on 16th April 2013] & [number MGA/CL1/957/2014] issued on 19th April 2014 & [number MGA/CL1/1141/2015  issued on 16th December 2015] issued by Malta Gaming Authorityand is regulated by the said Authority and is licensed and regulated by the UK Gambling Commission, License Number: 000-039335-R-319313-008.

Responsible Gaming

Gambling is an exciting way to take a break from reality, unwind and simply have a good time. As much as we want our players to win big prizes and make their dreams come true, we more importantly encourage responsible gaming. To promote this, we give our members online tools to control the amount of money they use to play. We also strictly enforce the prevention gaming by those under the age of 18, which is illegal in all jurisdictions.

Security and Privacy

JackpotParadise utilizes the latest 128-bit Secure Socket Layer (SSL) encryption and firewall technology to ensure that sensitive data is transferred securely over the internet to our protected servers. Online credit card processing is handled by several world renowned companies that specialize in secure online transactions and fraud protection. JackpotParadise also offers it members a wide variety of e-wallet services. Click here for more information about our available payment methods.

Customer Support

Our goal is to achieve the highest level of member satisfaction by providing excellent and professional services. We have a knowledgeable and experienced support team available 24 hours a day to address any questions or concerns you may have. Please do not hesitate to contact us at any time via our contact form, email or live chat.





Terms & Conditions

I. General

  1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Vincenti Buildings, 28/19 (Suite1258) Strait Street, Valletta VLT1432, Malta. The Company operates online games in accordance with a Class 1 on 4 licence issued in Malta by- Malta Gaming Authority licence number -MGA/CL1/857/2012 issued on the 16th April 2013 [Licence number MGA/CL1/957/2014] issued on 19th April 2014 and licence number MGA/CL1/1141/2015 issued on 16th December 2015 and is licensed and regulated by the UK Gambling Commission, License Number 000-039335-R-319313-008
  2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company ("Company's Services"). These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Company's Services or products. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.
  3. These Terms and Conditions incorporate the following components and by agreeing to these Terms and Conditions You confirm that You also accept and agree to these policies:
    1. Privacy Policy - Click here
    2. Withdrawal Policy- Click here
    3. Bonus Policy - Click here

II. Definitions

  1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
    • "£/$/€/kr" - shall mean the currency with which You registered Your Account.
    • "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.
    • "Games" shall mean any of the games made available on the Site.
    • "Illegal Actions" shall mean illegal, unlawful, fraudulent, or other improper activities (including, but not limited to, (i) collusion between players, (ii) the use of devices and software such as robots, (iii) sale, transfer and/or acquiring Accounts from other Players, (iv) transfer of funds amongst Players' Accounts), as well as breaking into the Site or attempting to do the same.
    • "Restricted Territories" shall mean the following countries: Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time. 
    • "Services" shall mean the Company's Games and any other services and activities offered at the Site.
    • "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.
    • "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

III. Subordination to the Terms and Conditions and the Binding Effect Thereof

  1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.
  2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Failure to confirm such amendment will prevent You from continuing using the Services. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.
  3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subjects matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

IV. Who is Entitled to Participate

  1. You may only use the Services if You comply with all of the following:
    1. You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;
    2. You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method); and
    3. You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.
  2. The Services are intended only for users who are not prohibited by the laws of any applicable jurisdiction from gambling on the internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.
  3. Until We have satisfactorily completed age verification, You will not be permitted to withdraw any winnings from Your Account. In addition, if You deposited money using any type of payment method other than a credit card, and unless We have established that a third party has satisfactorily carried out age verification, if age verification has not been satisfactorily completed in respect of You within 72 hours of You attempting to register and open an Account and deposit money with the site, then (i) Your Account might be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided within 72 hours of Our requesting such proof, then the above mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You any money paid in respect of the use of the Services, but the winnings shall not be paid and will be confiscated.
  4. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfillment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to shut down their account and seize any funds held in those accounts.

V. Account Registration

  1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.
  2. At the first phase of the registration process, You must fill in all the obligatory fields in the registration form (which include a valid identification, an address and contact email or personal telephone number), as well as choose a user name and password(the “Identification Details").
  3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.
  4. The second phase in the registration process to the Site will be performed by You on the first date in which You deposit funds with the Site. At this second phase You must provide valid payment method details, as well as additional personal identification details (the Identification Details, as defined above, and the additional details required at the second phase will be referred to collectively as - the “Player's Details"); such Player's Details will be reviewed as a part of an additional "know your customer" process. The Company will carry additional “know your customer process” upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.
  5. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may confiscate the winnings in the Accounts as well as seize and void any and all Accounts balance.
  6. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured.
  7. You hereby represent that the registration of Your Account, in either phases, is done personally by You and not by any third party.
  8. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honored), as well as close Your account and confiscate, seize, retain and/or hold all or part of the funds held in Your account and recover and/or forfeit any and all winnings paid to You or to which You are entitled - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Player's Details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your Player's Details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party using Your Player's Details.
  9. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Illegal Actions, (b) in case You will perform any Illegal Action the Company shall be entitled to disclose any and all of Your Account details, Player's Details and information to the relevant authorities, and to suspend and/or cancel Your Account and confiscate any and all funds in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Illegal Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit card) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling.

VI. Account Operation

  1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.
  2. The following deposit methods are available to deposit money with the Company: Credit Cards, Wire Transfer, Neteller, Pay by Phone, Paysafecard, Trustly, Skrill, Sofort, GiroPay, Euteller, WebMoney, Qiwi, Instadebit and Fast BankTransfer. Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit.
  3. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Pay by Phone deposits are from GBP 10 to GBP 30 per day, per site, Paysafecard – from £/$/€ 10 or 100kr to £/$/€ 700 or 7,000kr per deposit, per site.
  4. The Company is required by its licence issued by the UK Gambling Commission to inform You about what happens to funds which the Company holds on account for you, and the extent to which funds are protected in the event of insolvency Protection of customer funds. The Company shall hold your funds in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: basic segregation.
  5. When You request to withdraw funds, the funds requested will be transferred to the payment method(s) and the same account You used to deposit the funds.
  6. If You have an outstanding deposit to the Company, the Company reserves the right to delay the withdrawal until all deposits are received and confirmed by the Company.
  7. The Company does not charge any processing fees (save for instances in which a withdrawal request is made after the Company ceases to offer its Services in certain jurisdictions). However, certain banks and payment methods may charge fees and/or commissions in connection with deposits and withdrawals, and such fees and/or commissions are not the responsibility of the Company.
  8. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.
  9. You are not allowed to transfer funds from Your Account to other users or to receive money from other users in Your Account, or to sell, transfer and/or acquire Accounts from other users of the Site.
  10. The minimum withdrawal amounts are as follows: (i) Wire transfer/IDEAL/Trustly: £/$/€50 or 500kr per site. (ii) Cheque: £/$/€30 or 300kr per site. (iii) e-wallets, credit card, debit card: £/$/€20 or 200kr, per site. Withdrawal requests that are below the minimum amounts noted above will not be processed, save for exceptional situations.
  11. Subject to these Terms and Conditions (including, but not limited to, certain requirements from You in connection with such withdrawals), any withdrawal request will be processed in full within 5 business days; note that following which, each processor has an additional settlement time, which depends on the withdrawal method, as follows: (i) Credit and debit cards – up to 6 business days; (ii) Neteller – up to one business day; (iii) Skrill – up to one business day; (iv) Bank transfer – up to 10 business days; (v) iDEAL – up to 3 business days; (vi) Trustly – up to 3 business days; (vii) Qiwi – up to 3 business days; (viii) WebMoney - up to 3 business days; (ix) Euteller - up to 3 business days.
  12. We draw Your attention to the following additional withdrawal restrictions: (a) Visa credit and debit card withdrawals are not available in certain jurisdictions due to local issuer restrictions; (b) MasterCard credit and debit card withdrawals are not available due to issuer restrictions; (c) the maximum withdrawal amount per account is (i) £/$/€3,000 or 30,000 kr per week, per site and (ii) £/$/€6,000 or 60,000kr per month, per site; except in the case of progressive jackpot winning, where the maximum withdrawal amount per month is $30,000 / €30,000 / £30,000 / 300,000kr.
  13. As a measure to protect from online fraud, the Company may sometimes require identity verification before processing a withdrawal; without derogating from the above, a recent photographic identifying document is required to process Your first withdrawal. You will be asked to show one or more of the following documents (or additional documents not listed below) to the Company: (i) Credit/debit card used to fund an Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out; (ii) Proof of address: This can come in the form of a recent utility bill or bank statement (either not older than three months) that shows Your full name and address as listed in Your Account; (iii) Photo ID: The ID can be a copy of a valid passport, driver's licence or national ID card. Your name, photograph and signature must appear on the copy sent to the Company. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy. Without derogating from the above, where Your cumulative withdrawals amount to £/$/€ 1,500 or 15,000kr per site, the provision of the documents noted in items (ii) and (iii) above is mandatory. Required documentation will have to be provided within 7 days following the request of the Company; should the documentation not be provided within this timeframe, or false or misleading documentation if provided, then the Company may, at its sole discretion, terminate Your Account, confiscate all winnings and seize and void any and all Account balance.
  14. Without derogating from any other provision in these Terms and Conditions, before any withdrawals are processed, Your play will be reviewed for any irregular playing patterns. Should the Company deem that irregular game play has occurred, the Company reserves the right to withhold any withdrawals, seize and/or confiscate the balance of Your Account and/or close Your Account.
  15. Your Account will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to your account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.
  16. If Your Account is regulated by the Company's UK online gambling licence, then the following arrangement will be administered instead of the arrangement in section 35: should You fail to use Your Account for six months then Your Account will be considered an Inactive Account. The six-month period will run from the date of Your last login to Your Account. In the case of an Inactive Account, the Company will levy a monthly administration fee at a rate of 10% of the balance in the Account on the date that it became Inactive, provided the Company has notified You 30 (thirty) days prior to your account becoming Inactive. The administration fee shall be deducted from the Inactive Account’s balance commencing from the last day of the month in which the Account became Inactive and on the last day of every month thereafter, until the balance of the account has reached zero. In the event that You login to Your Account during the period in which the administration fee is levied, the Company will cease to levy the administration fee but shall not be obligated to return to You any funds already deducted from the Account at such time.
  17. In any case in which Your Account becomes a Dormant Account or an Inactive Account, is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
  18. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.
  19. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,

VII. Responsible Gaming & Self-exclusion

  1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Company's UK online gambling licence) before coming into effect. In addition, We offer self-exclusion and cooling off options (as further detailed in sections 41-46). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com/
  2. You may exclude Yourself from the use of the Services for any definite or indefinite time (or, if Your Account is regulated by the Company's UK online gambling licence - for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each)) via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.
  3. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Customer Account will be returned to You (subject to the provisions of section 20); (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted as a particular geographical area and where You would not be knowingly included.
  4. It is hereby clarified that regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, such self-exclusion will end and you will be allowed to commence wagering with the Company and also receive marketing materials. If Your Account is regulated by the Company's UK online gambling licence, at the end of such self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be made via telephone and not via the internet, and is accompanied by a one day cooling off period prior to allowing You to gamble again.
  5. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.
  6. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:
    1. Have You been diagnosed with an addictive disorder previously?
    2. Do You place bets while under the influence of alcohol or other substances?
    3. Is gambling interfering with Your daily life?
    4. Are You trying to recover previous loses by placing more bets?
    If You answered ‘yes' to one or more of the questions above, it is strongly recommend that You contact the customer support team and ask to be excluded as well as seek professional help.
  7. If Your Account is regulated by the Company's UK online gambling licence, You may request a time out from gambling, which is a cool off period of between 1 to 45 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. Once the cool off period requested is over, or if You asked to end it, then, despite anything to the contrary herein, You will be allowed to continue and gamble without any restrictions.
  8. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

VIII. Bonus Policy

  1. All promotions, bonuses or special offers are subject to promotion-specific terms and conditions and any complementary bonus credited to Your Account must be used in adherence with such terms and conditions. Please review all such promotion-specific terms and conditions, located at the promotion page.
  2. The Company reserves the right to withdraw any promotion, bonus or special offer at any time. In the event that the Company believes You are abusing or attempting to abuse a bonus or other promotion, or are likely to benefit through abuse or lack of good faith, then the Company may, at its sole discretion, deny, withhold or withdraw from You any bonus or promotion, or rescind any policy with respect to You, either temporarily or permanently, or terminate and/or block Your Account without being under any obligation to pay You any funds held in Your Account. The abuses include, but are not limited to, registering multiple accounts within the Progressplay network, which means any and all websites operated by Progressplay limited, in order to take advantage of any of bonus and/or promotion. Where we identify abuse, we reserve the right to impose limitations on certain bonus offers at our sole and absolute discretion
  3. All winnings generated from the bonuses may be cashed out only after an amount totaling no less than 50 (fifty) times the bonus amount received has been wagered (unless stated otherwise in the specific terms and conditions of a specific bonus or promotion); You will not be able to withdraw the bonus amounts and any winnings attributed to them from Your Account prior to meeting this requirement regardless of the reason for not meeting this requirement, and such funds will be deducted from Your Account balance for the purpose of withdrawal.
  4. The bonus amounts cannot be cashed out, and can be used solely for wagering purposes; for the avoidance of doubt, the inclusion of the bonus amounts in Your Account balance does not mean that the bonus amounts can be withdrawn, and such bonus amounts will be deducted from Your Account balance for the purpose of withdrawal. Only 5% of bets placed on all versions of video poker and/or power video poker shall be counted toward wagering requirements for any bonus, unless stated otherwise in the specific terms and conditions for that bonus; only 10% of bets placed on all versions of Baccarat, Blackjack, Roulette, Jackpot, and/or poker table games shall be counted toward wagering requirements for any bonus, unless stated otherwise in the specific terms and conditions for that bonus.
  5. If you are yet to complete the wagering requirements of a bonus whilst claiming another bonus/es, you must complete the wagering requirements of the first bonus before starting to accumulate the wagers for completing the wagering requirements for any consecutive bonus/es, unless your balance reaches 0.00, in which case your wagers will start to be accumulated for the purpose of the wagering requirements of the next bonus.
  6. The Company reserves the right to prevent players registered, logging in or depositing from certain jurisdictions from participating and being eligible for any or all promotions and bonuses, at its sole discretion.

IX. Powers and Authorities of the Company

  1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee (wager) sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee (wager) accordingly.
  2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.
  3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision.
  4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; in such circumstances You will only be entitled to receive the participation fee sum that was paid by You for participating in such Game, and Your Account will be credited accordingly. Without derogating from any other provision of these Terms and Conditions, in any case in which the Company may terminate an Account, the Company may confiscate the winnings in the Account as well as seize and void any and all Account balance.
  5. If You are disconnected from the internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform Malta Gaming Authority or the British Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.
  6. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

X. Reservations concerning Our Responsibility

  1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.
  2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.
  3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.
  4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.
  5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.
  6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.
  7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.
  8. You will indemnify and hold Us harmless against all direct and indirect claims, liabilities, damages, losses, costs and expenses arising from Your breach of these Terms and Conditions.
  9. The site, services, site's content and the software used in connection therewith are provided "as is", and we make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the site, services, site's content and the software used in connection therewith, or that the site, services, site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

XI. Intellectual Property

  1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

XII. Subscription

  1. A subscriber is a Player who has requested to participate, in a repetitive, fixed and consecutive manner, in a certain Game made available to such subscription services by the Company and chosen by the Player (the "Subscriber"). Upon making such a request, the Subscriber will participate automatically in the Game(s) chosen and in the manner specified by the Subscriber.
  2. The Subscriber's Account will be debited for each Game that the Subscriber has participated in (according to his/her subscription), at the sum equivalent to the participation price concerning that Game at the time of participation in that Game. It is hereby clarified that such sum may change each time a Game is played, and may not be the same as at the date in which the Subscriber opted for the subscription; the Subscriber hereby grants his/her consent for the Account to be automatically debited in accordance with the participation price concerning that Game at the time of participation in that Game. The Subscriber's Account will be automatically debited prior to each Game in which the Subscriber participates via the subscription. In case in which the Subscriber's Account has insufficient funds to participate in a Game according to the subscription (for any reason whatsoever; including, but not limited to, any limits placed by the Subscriber) then the subscription will be postponed, and the Subscriber will not participate in that Game, until the Account has sufficient funds. The Company is under no obligation to notify the Subscriber of any such occurrence, and it is the sole responsibility and liability of the Subscriber to confirm that the Subscriber's Account has sufficient funds to allow participation in Game(s) in accordance with the subscription, The Subscriber hereby releases, indemnifies and holds Us harmless from any claims, liabilities, damages, losses, costs and expenses arising from the postponement of the subscription.
  3. The Subscriber may cancel the subscription at any time, in which case his/her participation in the Game(s) the Subscriber subscribed to will be cancelled immediately after the cancellation is recorded with the Company. It is the Subscriber's responsibility to confirm that the cancellation notice was received and acted upon by the Company, and We will not be responsible for any direct or indirect loss or damage caused due to not receiving or not acting upon such a cancellation notice.
  4. You can join, simultaneously, an unlimited number of subscriptions for different Games made available to such subscription services by the Company.

XIII. Customer Support

  1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via our customer support, which is available at customersupport@instantgamesupport.com
  2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.
  3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at is sole discretion, terminate Your Account, confiscate all winnings and seize and void any and all Account balance.

XIV. Disputes

  1. Any claim and/or dispute You have must be raised by You, by email to customersupport@instantgamesupport.com, within 14 (fourteen) business days from the date of the occurrence of the issue that You allege to cause such claim and/or dispute; such email must include any and all relevant information and documentation required in order to evaluate Your claim and/or dispute. The Company's customer support department shall review your claim and/or dispute and provide You with its decision within 14 (fourteen) business days from receiving Your claim and/or dispute. If You do not agree with this decision, You may appeal the decision by sending an email to customersupport@instantgamesupport.com, within 7 (seven) business days from the date of transmission of the appealed decision to You, together with all relevant information and documentation; such appeal will be handled by the support manager, and its decision will be the final decision of the Company in this matter.
  2. If You disagree with the final decision of the Company in respect of Your claim and/or dispute and would like to dispute it, then (a) inasmuch as it relates to any acts of the Company under its Maltese online gambling licence, You may bring Your claim and/or dispute following the receipt of the Company's final decision to the Malta Gaming Authority at support.mga@mga.org.mt; (b) inasmuch as it relates to any acts of the Company under its UK online gambling licence, You may bring Your claim and/or dispute following the receipt of the Company's final decision to the Independent Betting Adjudication Service, at http://www.gamblingcommission.gov.uk/ADR-Blog/Approved/IBAS.aspx

XV. Miscellaneous

  1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's British Gambling Commission licence.
  2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.
  3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.
  4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your account.
  5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.
  6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.
  7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

XVI. Language Discrepancies

  1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of the User Agreement and the English language version, the meaning of the English language version shall prevail.

 

Version 1.1.7.6 - 06.06.17

Valid until further notice

Deposits

In order to make a Deposit you must first register to play at JackpotParadise.

After you register and login, you will be able to deposit to play for real money by following the below instructions:

  • Click on the "Cashier" icon, followed by the "Deposit" option.
  • Select your preferred Deposit method.
  • Fill out the relevant form as per the Deposit method chosen, click Deposit, and your chosen payment method will be charged and your account will be credited.
  • You will receive an email notification with the transaction details.

JackpotParadise uses the latest encryption and protection technologies to ensure that your financial information is completely secure.

We are happy to offer a wide variety of deposit methods for you to choose from - Click here for more details.

Olorra Management Limited, provides transaction services to JackpotParadise - learn more

Player limitation and exclusions - Click here

Depositing Methods

  • Credit and Debit Cards

  • Instant £ / € / $ / kr
  • Visa JackpotParadise
  • We accept deposits from many different credit and debit cards including Visa, Visa Debit, Visa Electron, Visa Delta, Mastercard, Maestro, JCB, Solo, Switch, Diners Club and Discover.
  • Fast multi currency transaction using your Debit/Credit card.
  • Funds are instantly available in your JackpotParadise account once transferred
  • Fully compliant with Payment Card Industry Data Security Standard (PCI DSS)
  • Contact & Support: for any issues concerning your credit/debit cards, please contact our support.
  • How to fund: Funds can be deposited using your Credit/Debit card.
  • Pay By Phone

  • Instant £
  • PayByPhone JackpotParadise
  • Pay by phone is a new generation payment solution that can be used to make a fast and simple deposit online through billing by your mobile phone provider.
  • Pay by phone is only available for the UK customers.
  • Minimum deposit: £10 up to £30 daily.
  • Pay by phone can’t receive withdrawals.
  • NETeller

  • Instant £ / € / $ / kr
  • Neteller JackpotParadise
  • NETeller is a fast and extremely secure online transaction service which allows you to deposit money instantly into your JackpotParadise account.
  • Withdrawal time reduced to 24 hours for VIP players.
  • NETeller provides 24/7 Customer Support
  • Website: https://www.neteller.com available in multiple languages (Japanese, German, Danish, Spanish, French, Italian, Turkish, Swedish, Polish).
  • Freephone: (+) 800-7767-6343 (Austria, Belgium, China, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Macau, Netherlands, Norway, Portugal, Singapore, Spain, Taiwan, UK)
  • E-mail: support@neteller.com
  • How to fund: You can fund your NETeller account using the following methods: Credit Card (card payments are processed in real time, giving you instant access to your funds!), Online Check (EFT), InstaCASH, and Bank Wire.
  • Internet Banking: some banks allow their customers to transfer funds directly from their online bank account into their NETeller account. Check with your bank for more details.
  • Deposit up to £/€/$250 or 2 500 kr upon account registration and up to £/€/$2500 or 25 000 kr upon confirmation of your bank account details.
  • Skrill (MoneyBookers)

  • Instant £ / € / $ / kr
  • Skrill JackpotParadise
  • Skrill is the new name for Moneybookers, a convenient global payment service for transferring money over the Internet
  • Localized service with 12 supported languages and domestic payment options in over 30 countries
  • Additional services such as sending SMS and faxes.
  • Contact & Support:
    Live phone support: +44 870 383 0232
    Email support available in the support center at www.skrill.com
    Live phone support at (+44) 870 383 0232 Monday - Sunday 9:00 - 18:00 GMT.
    Fax: UK 0870 922 3274, USA 509 271 5556, Germany 032 211 0899 0014, Netherlands 020 524 8418, France 01 5301 0809, International (+1) 509 271 5556 or (+44) 870 922 3274.
  • How to fund: Register all your credit/debit card and bank details with Skrill and use them to pay at over 20,000 online shops. This means that you don't need to provide them each time you want to purchase goods and services online.
  • iDEAL

  • Instant  €
  • Ideal JackpotParadise
  • iDEAL is a payment method used in Netherlands that enables users to pay online through their own bank.
  • iDEAL offers a secure and convenient way of paying online. You can pay within the trusted online banking environment of your own bank. Simply pay the way you usually pay bills with online banking. Find out more info at https://www.ideal.nl/.
  • SOFORT

  • Instant €
  • sofortJackpotParadise
  • SOFORT is a market leading payment method used in Germany that enables users to pay online through their own bank.
  • SOFORT offers a secure and convenient way of paying online. You can pay within a secure online banking environment of your own bank. Pay simply with an innovative system, the way you usually pay bills with online banking. Find out more info at https://www.sofort.com/.
  • Deposit Limit: Minimum € 20, Maximum: € 5000
  • GIROPAY

  • Instant €
  • GiropayJackpotParadise
  • GIROPAY is an easy to use online payment method used in Germany that provides users with the option to pay online through their own bank.
  • GIROPAY offers users a safe and secure way of paying online. You can pay continently through an online banking environment of your own bank. Pay fast and simply https://www.giropay.de/.
  • Deposit Limit: Minimum € 20, Maximum: € 5000
  • PaySafeCard

  • Instant £ / € / $ / kr
  • PaySafeCard JackpotParadise
  • Paysafecard is Europe’s first prepaid card for online purchases. It works like a prepaid online calling card and can be bought at one of the 10,000 outlets in Europe that carry the card including petrol stations, banks and many other outlets. One of the great advantages of the paysafecard is that you are able to use cash to fund your online gaming and your personal and financial information does not need to be shared with any third party. Login to www.paysafecard.com for more information.
  • Deposit Limit: Minimum £/€/$ 10 or 100 kr, Maximum: £/€/$ 700 or 7 000 kr
  • Pay out your winnings quickly and simply with paysafecard.
  • Trustly

  • Instant £ / € / $ / kr
  • Trustly JackpotParadise
  • Trustly is a technology company which develops and sells online payment solutions. Trustly enables online banking e-payments and works to make online payments as convenient, simple and safe as possible. Trustly allows you to pay within the trusted online banking environment of your own bank. Find out more info at https://trustly.com/en/
  • Deposit Limit: Minimum £/€/$ 20 or 200 kr, Maximum: £/€/$ 700 or 7 000 kr
  • Pay out your winnings quickly and simply with Trustly.
  • QIWI

  • Instant € / $
  • QIWI JackpotParadise
  • QIWI is one of the leading Wallet providers in Russia and the CIS. QIWI Wallet is based on a Visa Prepaid Account, with millions of consumer accounts. Using QIWI you can easily fund your account.
  • How to fund: Register your credit/debit visa card with QIWI and use them to deposit funds on your account.
  • Deposit Limit: Minimum €/$20, Maximum:€/$5000
  • Pay out your winnings quickly and simply with QIWI
  • Find out more info at https://qiwi.com/
  • INSTADEBIT

  • Instant C$/$
  • INSTADEBIT JackpotParadise
  • INSTADEBIT is like paying with a cheque online, only much easier, which means that if you have a bank account at any financial institution in Canada you can start using INSTADEBIT.
  • How to fund: INSTADEBIT enables you to make payments to merchants using funds from your bank account. You simply select the INSTADEBIT option on the cashier page, log in to your INSTADEBIT account, and approve the transaction.
  • Deposit Limit: Minimum C$/$20, Maximum:C$/$5000
  • Pay out your winnings quickly and simply with INSTADEBIT.
  • Find out more info at https://www.instadebit.com/
  • Suppoort Email: support@instadebit.com
  • Toll Free 24/7/365: 1-877-88DEBIT
  • WebMoney

  • Instant €/$
  • WebMoneyJackpotParadise
  • WebMoney Transfer is a global settlement system and environment for online business activities.
  • The system enables Internet users to conduct safe transactions in real time using WebMoney units (WM-units). No bank account or credit card is required to open or operate a WebMoney account.
  • How to fund: You simply select the WebMoney option on the cashier page and follow the deposit process.
  • Deposit Limit: Minimum €/$20, Maximum:€/$5000
  • Pay out your winnings quickly and simply with WebMoney.
  • Find out more info at https://www.wmtransfer.com/
  • For general help or technical questions please contact us on the following phone numbers: +7 (495) 727-43-33 Moscow / +7 (812) 309-02-91 Saint-Petersburg.
  • Fast BankTransfer

  • Instant £/€/$
  • Fast BankTransferJackpotParadise
  • Fast BankTransfer is a regular bank transfer which allows users to make a local bank payment directly through their bank account.
  • How to fund: You simply select the Fast BankTransfer option on the cashier page and follow the deposit process.
  • Deposit Limit: Minimum €/$20, Maximum:€/$5000
  • Euteller

  • Instant £/€/$
  • EutellerJackpotParadise
  • Euteller was established to allow Finnish customers to make instant bank payments using their online bank accounts.
  • How to fund: You simply select the Euteller option on the cashier page and follow the indicated deposit process.
  • Deposit Limit: Minimum £/€/$20, Maximum:£/€/$5000
  • Pay out your winnings quickly and simply with Euteller.
  • Find out more info at http://www.euteller.com/
  • Call for more information: +358 (0) 400 564008
  • Email: support@euteller.com

Once you have added your requested funds into your account, you will then be sent a confirmation email with all the transaction details added.

If you have any problems with depositing funds, don't worry, you can contact one of our highly trained customer services people from 6:00 am to 23:00 GMT by email or online chat - contact us.

Who is Olorra Management Limited?

Secure internet transaction processing expert, Olorra Management Limited, provides transaction services to JackpotParadise.

When JackpotParadise members make deposits to their gaming accounts, Olorra Management Limited is one of the processors. The company will bill your credit card and the transaction will be posted on your statement under one of the following names:

ProgressPlay Limited
Olorra Management
Olorra Management Limited
Olorra Limited CASHOO.EU

The names above may sometimes appear together with the name of a city. The reason for this is that Olorra Management Limited has a number of banking system gateways around the globe.

Self Limitation

  • A registered player may, by providing written notice to JackpotParadise, set their own deposit limit per day, week or month.
  • A written notice from a registered player setting a new deposit limit or reducing an existing deposit limit has effect upon its receipt by JackpotParadise, or as soon as is practicable thereafter.
  • A registered player who has set a deposit limit under the foregoing section 1 may, by providing written notice to JackpotParadise, increase or revoke the deposit limit after a minimum waiting period of seven (7) days from the time of the request, unless the limit is set to zero.
  • JackpotParadise will not accept a deposit from a registered player contrary to a limit set for that player under this Part. Contact Us for self limitation.





Cashing Out

You can easily withdraw funds from your JackpotParadise account, at any time, through the different payment methods available, by following the below instructions:

  • Click on the "Cashier" icon, followed by the "Withdrawal" option.
  • Select your preferred Withdrawal Method.
  • Fill out the relevant form as per the Withdrawal method chosen, click Withdraw, and the withdrawal process will begin.
  • Cashout requests may be canceled and returned to your JackpotParadise balance following your Cashout request at any time as long as the request is still in a pending mode. Go the "Cancel Withdrawal" tab in your Cashier and click "Cancel" next to your withdrawal amount.

JackpotParadise uses the latest encryption and protection technologies, to ensure that your financial information is completely secure.

Click here to view our Withdrawal Policy

Withdrawal Methods

Below are the methods which you can use to withdraw funds from your JackpotParadise account. Please be advised that all cash out requests will appear as "Pending" for 3 Business days, during which time you can cancel the request.

  • Credit and Debit Cards
Pending PeriodProcessingTransferMinimum AmountPayment Identification
3 business days 1 business Day 6 business Days £20 / €20 / $20 / 200 kr Olorra Management Ltd / ProgressPlay Ltd
  • NETeller
Pending PeriodProcessingTransferMinimum AmountPayment Identification
3 business days 1 business Day 1 business Day £20 / €20 / $20 / 200 kr Olorra Management Ltd / ProgressPlay Ltd
  • Paysafe Card
Pending PeriodProcessingTransferMinimum AmountPayment Identification
3 business days 1 business Day 2-5 business Days £20 / €20 / $20 / 200 kr Olorra Management Ltd / ProgressPlay Ltd
  • Skrill (MoneyBookers)
Pending PeriodProcessingTransferMinimum AmountPayment Identification
3 business days 1 business Day 1 business Days £20 / €20 / $20 / 200 kr Olorra Management Ltd / ProgressPlay Ltd
  • Bank Transfer
Pending PeriodProcessingTransferMinimum AmountPayment Identification
3 business days 1 business Day 4-10 business Days £50 / €50 / $50 / 500 kr Olorra Management Ltd / ProgressPlay Ltd
  • Trustly
Pending PeriodProcessingTransferMinimum AmountPayment Identification
3 business days 1 business Day 3 business Days £50 / €50 / $50 / 500 kr Olorra Management Ltd / ProgressPlay Ltd
  • Euteller
Pending PeriodProcessingTransferMinimum AmountPayment Identification
3 business days 1 business Day 3 business Days £20 / €20 / $20 / 200 kr Olorra Management Ltd / ProgressPlay Ltd
  • QIWI
Pending PeriodProcessingTransferMinimum AmountPayment Identification
3 business days 1 business Day 3 business Days €20 / $20 Olorra Management Ltd / ProgressPlay Ltd
  • Fast BankTransfer
Pending PeriodProcessingTransferMinimum AmountPayment Identification
3 business days 1 business Day 4-10 business Days £50 / €50 / $50 Olorra Management Ltd / ProgressPlay Ltd
  • WebMoney
Pending PeriodProcessingTransferMinimum AmountPayment Identification
3 business days 1 business Day 3 business Days €20 / $20 Olorra Management Ltd / ProgressPlay Ltd

After 3 business days, the status of your withdrawal request will change to "Processing" and you will no longer be able to cancel it. You will receive an email notification once your request has been delivered and the funds have been transferred to you.

Limitations:
  • Visa credit and debit card withdrawals are not available in certain countries due to local issuer restrictions.
  • MasterCard credit and debit card withdrawals are not available due to issuer restrictions.
  • The maximum withdrawal amount per account is (i) £3,000 / €3,000 / $3,000 / 30 000 kr per week, and (ii) £6,000 / €6,000 / $6,000 / 60 000 kr per month, except in the case of progressive jackpot winnings. JackpotParadise may, at its sole discretion, increase these limits to its valued members.
  • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
  • Some methods are only available in certain countries and with certain currencies.
  • For further information please contact our Customer Support via LiveChat or e-mail at: customersupport@instantgamesupport.com

Olorra Management Ltd. reserves the right to delay and/or stop the processing of cash out requests until final approval has been received for any outstanding deposit transactions. Please visit our FAQs and Withdrawal Policy pages for more information.





★★

JackpotParadise's VIP Room

If you're a loyal player at JackpotParadise then our VIP Room can offer you some great perks including discounts, special promotions and extra bonuses. The more you play, the higher your loyalty level will become and the better the benefits YOU will receive. It's our way of saying thanks for playing at JackpotParadise by rewarding your continued loyalty with super VIP treatment!

VIP Points

Earning points in the JackpotParadise VIP Room is easy. For every $/£/€16 or 160 kr that you wager in our casino you earn one VIP point. The more points you earn by playing, the more benefits you can enjoy as you earn higher and higher VIP status. Each new player starts as a VIP Bronze and there are five levels in total in the JackpotParadise VIP Room.

The previous three months accumulated points total determines your VIP Level each month. You can view your current VIP status under the "My Account" and "VIP Club" when you are logged into your JackpotParadise account.

Each VIP level offers different benefits and promotions. As you climb up the stages of our VIP program you increase the amount of rewards and promotions you can benefit from. Also, as a platinum and diamond VIP member you will be treated with personalized services tailored to your needs.

VIP Levels and Loyalty Benefits

BenefitsBronzeSilverGoldPlatinumDiamond
Points Needed 0 500+ 1,000+ 5,000+ 10,000+
Online VIP Room Status Yes Yes Yes Yes Yes
JackpotParadise Monthly Newsletter Yes Yes Yes Yes Yes
Customer Support Yes Yes Yes Yes Yes
Convert points to cash Yes Yes Yes Yes Yes
Maximum points converted per day 500 2,000 5,000 10,000 30,000
VIP Customer Support     Yes Yes Yes
Birthday Presents       Yes Yes
VIP Support HOTLINE       Yes Yes
Personal Account Manager         Yes
Personalised Gifts Yes
Anniversary Bonus Yes





Frequently Asked Questions (FAQs)

To help make your gaming experience more enjoyable we've compiled a list of the most frequently asked questions relating to our online casino games. This page is constantly updated with the latest casino game FAQs but if you can't find the answer to what you are looking for please don't hesitate to Contact Us.

The FAQ's are split into the sections below for ease of reading.

Casino FAQs:

Registration | Verification | Accounts | Deposits | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

Online Slots | Online Blackjack | Online Roulette

Casino Registration

How do I Join?

In order to join our casino you must register to play at JackpotParadise.


What are the minimum and maximum stakes?

Stakes vary depending on the game you are playing. To find out about the stakes for a particular game you can access the "Help" screen from any game and find out information about stakes, payouts, winlines and game rules.


Am I eligible to Play?

On the participation date, You are must be over the age of legal consent as set by the law applying in the territory You are located in, and in any event You must be over 18 years of age. Players must also have a valid payment method in their own name.


What is the minumum and maximum that I can deposit?

The minimum that can be deposited is £/$/€10 or 100kr.

Maximum deposit limits are:

Per day - £/$/€1,000 or 10,000kr
Per 5 day period - £/$/€5,000 or 50,000kr
Per 30 day period - £/$/€20,000 or 200,000kr

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Casino Verification

Why do I need to be verified?

UK and International Gambling law requires that all users are verified before they can withdraw funds from a gambling account. This is primarily to protect against money laundering but also provides a level of protection to the player from people illegally accessing their accounts.


What forms of ID do you need to verify me?

JackpotParadise may need to see copies of your Debit or Credit Card (with the middle 8 numbers on the front and the CV2 code on the back blanked out), copies of utility bills as proof of address and photographic ID such as a passport or driving licence showing the user's face, signature and full name.


How do I send you copies of my ID?

An email with the full explanation is sent to the user with instructions of what to send and where to send it to.


How long does verification take?

Verification takes up to 3 working days from the moment we receive your documents.

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Casino Accounts

How do I log into my casino account?

To log into your JackpotParadise account please use the link on the left hand side labelled "Log In". This will open a new window with the login screen.


How do I login if I forget which Email address I registered with?

If you forget your registered email address or no longer have access to it then you will need to contact our Customer Support team to have it reset.


How do I request a new password?

From the login screen, enter your email address and then click on the link titled "Forgotten Password". This will send a link to reset your password to the registered email address on your account.


How do I update my personal details?

Once you are logged into the casino you can use the "My Account" link to update any of your personal details. If you change address or the registered name on the account then you may need to provide additional verification.

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Casino Withdrawals

How long does it take to withdraw funds from my Casino account?

Withdrawals request are processed within 3 business days and once processed you will receive an email confirmation. Each bank has different timescales for processing payments but generally funds should be in your account within 7 business days.


Is there a charge for making a withdrawal from my account?

We do not charge users for withdrawing funds.


What are the minimum withdrawal limits?

Withdrawals by Wire Transfer have a minimum limit of £/$/€50 or 500kr, all other withdrawal methods have a minimum limit of £/$/€20 or 200kr. For more information on making withdrawals from your account, please see our Cashing Out and Withdrawal Policy pages.

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Casino Deposits

How do I deposit funds into my casino account?

For information about how to deposit funds into your online casino account please visit the Casino Deposits section.


What methods of payment do you accept?

We accept Visa, Mastercard, Neteller and Moneybookers as payment methods.


Do you charge for using the site?

There is no charge for using this site. Most games offer the choice of Free play or Live play where you can play for real money. If you just want to play for free then we don't even ask you for a credit card.


Can I play the games on credit?

We don't offer credit accounts to any players as our license does not allow this.

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Casino Limits

How do I limit how much I can deposit each day?

You can set a daily deposit limit by contacting our customer support team, They will be happy to set a limit for you.


Can I change my deposit limit once it has been set?

  1. If you would like to lower your limit you will need to visit the Cashier and under the “Deposit” tab click on the “Set Deposit Limit” link, enter daily, weekly and monthly limit and press “Submit” to confirm.
  2. If you want to increase your deposit limit simply contact Customer Support and request a new higher limit. You can do this only once within any 24 hour period.

Can I self-exclude if I need a break from gambling?

Users can self exclude by contacting our customer support team. More information on self excusion can be found in our Responsible Gaming section.

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Technical

What specification computer do I need to play your casino games?

JackpotParadise works with the Microsoft Windows Operating Systems Version 2000 and above and Flash version 9 or above. The casino software does not support Windows 9X, 3.XX or Web TV. For optimal results, set your monitor to 1024 X 768 pixels and high color (16 bit) or more.


Can I play the games on my mobile phone?

Yes, the JackpotParadise casino is available on your mobile phone. You can now play on iPhones and Android Smartphones.


Do you store cookies on my computer?

For information on our cookie usage policies and other privacy information please visit our privacy page.


Do I need to download any software?

No download is required - you can play our casino game online, safely and securely.


I can't access your casino games - what should I do?

If you are having difficulty accessing our casino games it may be that you are behind a firewall or that your computer does not meet the Minimum Specification to play our games. Try turning off any firewall software and ensure that you can access other sites on the internet to make sure you connection is working. If you are still having difficulties our Technical Support Team may be able to help.

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General Questions

How do I close my account?

If you want to close your online casino games account then please contact our Customer Support Team and they will assist you.


Are my personal details safe on your site?

JackpotParadise uses the latest encryption and protection technologies, to ensure that your financial information is completely secure. More information on site security and privacy can be found in our Privacy section.


How do I know the games are fair?

Our games are regulated by the Malta Gaming Authority, operating under a Class 1 on 4 license [number MGA/CL1/857/2012 issued on 16th April 2013] & [number MGA/CL1/957/2014] issued on 19th April 2014 & [number MGA/CL1/1141/2015 issued on 16th December 2015] issued by Malta Gaming Authority and is licensed and regulated by the UK Gambling Commission, License Number 000-039335-R-319313-008.


How do I contact customer support?

Our customer support team can be contacted by Instant Chat or email using our online Contact Page.

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Online Slots

How much can I win playing online slots?

Jackpots vary between the online casino games but the progressive slots games offer the largest potential wins with many games offering progressive jackpots in excess of £1m. The real attraction of the progressive jackpot games is that the Jackpots can be won by playing any stake so everyone has a chance of being a Huge Jackpot Winnner.


Do you have any Free Slots Games?

A number of our online casino games offer the chance for players to play the games in "Free Play" mode which allows you to get a feel for how the game plays before trying your luck and playing for real money.

Free Slots games

are a great way to get familiar with the games and understand the ways that line bets and bonus rounds work without risking a penny of your own money.


Can I keep my online casino winnings?

All winnings in your online casino account are yours to keep and can be withdrawn at any point.


Are there any Fun Casino Games?

Most casino games are fun to play and can provide many hours of entertainment. However, probably the most fun casino games can be found in our casual games section with great games such as Crown and Anchor, Beerfest and Cashapillar to name but a few.

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Online Blackjack

Can I make money by Playing Online Blackjack?

As with most games of chance it is possible to make money by playing online blackjack. While there are many strategies for playing blackjack some basic rules apply: Don't overstretch yourself and stick to a betting limit that allows you to stay in the game even if you have a few consecutive losses.


Is card counting in blackjack illegal?

Card counting in Online Blackjack isn't possible as the deck is re-shuffled after each hand unlike in traditional casino based blackjack games.

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Online Roulette

How do you play Roulette online?

Playing online Roulette is very similar to playing real roulette in your local casino. Roulette rules differ from game to game so the easiest way of finding out to play roulette is to use the handy "Help" icon in each roulette game to read about the various types of bets allowed and how to place your bets. All of our Roulette games offer a Free Play option allowing you to get to grips with how to play roulette before starting to play roulette for real money.


What is the best Roulette Strategy?

Because Roulette is a memoryless game of chance then no matter what roulette strategy you employ the mathematical probability of winning cannot be changed. Winnings form roulette systems and strategies are always going to be governed by the house edge and due to the random nature of the game employing a roulette strategy will give the same odds of winning as not employing that strategy.


Can I just Play Roulette for Fun?

All of our roulette games have a "Free Play" option allowing you to play the games completely for free without risking a penny of your own money. Once you're up to speed with how to play the game you can choose to play for real money at any time.

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Casino FAQs:

Registration | Verification | Accounts | Deposits | Withdrawals | Limits | Technical | General Questions

Casino Game FAQs:

Online Slots | Online Blackjack | Online Roulette





Responsible Gaming

JackpotParadise is dedicated to responsible gaming and the deterrence of gambling by the under-aged, and those defenseless to compulsion.
JackpotParadise is dedicated to offering its players a fun gaming environment while upholding a responsible gaming online establishment.
Here, you will find information about how to avoid addiction to gambling, self limits and self-exclusion tools available in our games.
You will also be able to find contact information for several national and local gambling assistance organizations and methods for preventing access to gambling sites from your computer.
If you feel concerned about your gaming habits at JackpotParadise or believe it's time for a pause, we encourage you to contact customersupport@instantgamesupport.com to issue a self-exclusion period for a short term or a long term.

Refrain from Addiction to Gambling

We urge you to remember that the games we offer at JackpotParadise are meant to be a form of online entertainment only. Unfortunately, some players may have a disposition for becoming addicted to these types of games and there is a real likelihood that significant losses may be accumulated over the course of time.

We recommend that you keep these facts in mind:

  • Partaking in our online games is for entertainment purposes only. The games should not be perceived as a way to get rich fast or cover debts you may have accrued.
  • Online games are based on chance; there are no guaranteed strategies or methods that will promise you winnings on our site.
  • Never wager more than you are comfortable with losing.
  • Be confident that you desire to partake in online gambling and that the choice is entirely yours, and you are not pressured into playing by your peers.
  • Refrain from attempting to 'chase' your losses. You may lose additional funds, by investing more money in the hopes of gaining back your losses from before.
  • Keep track of how much you are spending when you gamble online. Check your games history on a regular basis.
  • Define in advance how long you want to spend in the online casino. Agree to practical limits and stick to them.
  • If your online gaming is getting in the way of your personal life and obligations you may have to others, you may have a problem with gambling. Halt your gambling activities right away and think about a solution.
  • Learn the rules of each game before you play them.

Limits

JackpotParadise allows you to choose a daily, weekly and monthly limit amounts upon registration. The amounts include deposits, wagers and losses you are willing to accrue. Any change you want to make to your limits later on will become effective 7 days after you request them. In addition, you can also set time limits for how long you play. To change your limits, you can go to the "Cashier".

Self-Exclusion

You may exclude Yourself from the use of the Services for any definite or indefinite time (or, if Your Account is regulated by the Company's UK online gambling licence - for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each)) via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.

Reality Check

You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change – will reset the Timecount).

Help With Gambling Addiction

Below is a list of organizations that can help you to deal with a gambling issue. It's also worth it to search for local organizations in your area listings or through your family doctor or cultural center:

UK

GamCare http://www.gamcare.org.uk
Tel: 020 7801 7000
Email: info@gamcare.org.uk
Gamblers Anonymous https://www.gamblersanonymous.org.uk
Counselling Services http://www.counselling-directory.org.uk/gambling.html
Gordon House Association https://www.gamblingtherapy.org
https://www.gamblingtherapy.org/en/email-support-gambling-therapy
Cumbria Alcohol and Drug Advisory Service (CADAS) http://cadas.co.uk/
North East Council on Addiction (NECA) http://www.neca.co.uk
Options - Southampton Web: http://www.optionscounselling.co.uk/
RCA Trust Email: http://www.rcatrust.org.uk

Internet Filtering Software

An important tool for preventing access to gaming sites is internet filtering software. If you want to block users in your home from using gaming sites, you can try one of the programs listed below.

We display PICS and ICRA labels on our site pages to publicize that our website is for online gambling. Internet filters can pick up on these labels and effectively block users on your computer from entering our sites. Microsoft's Internet Content Advisor is capable of reading these labels. For more info, please visit https://www.fosi.org/icra.





Privacy Policy

I. Privacy

  1. ProgressPlay Limited (the "Company") is committed to protecting Your privacy and Your personally identifiable information (“Personal Information”).
  2. The Company has created this Privacy Policy to let You know what information the Company (or others on its behalf) collect from You when You use the Company's services via its online or mobile offerings (the "Services"), how this information is collected and how is it used.
  3. This Privacy Policy is part of and should be read in conjunction with the Terms and Conditions. When You access or use the Company's offering and/or Services, You agree that the Company (or others on its behalf) may collect, use and disclose Your information (including Personal Information) in accordance with the terms of this Privacy Policy.

II. Collection of Information

  1. The Company (or others on its behalf) collects Personal Information from You, including without limitation, Your name, date of birth, credit card information, home or other physical address, email address, phone number and other contact information. The Company (or others on its behalf) also collects an activity log unique to You that collects certain administrative and traffic information including without limitation source IP address, time of access, date of access, web and mobile page(s) visited, language use, software crash reports and type of browser used.
  2. The Company (or others on its behalf) collects the aforesaid information when You use the Services or when You provide it to the Company, and also in Your communications with the Company. You are responsible for ensuring the accuracy of Your Personal Information and all other information You submit to The Company (or others on its behalf). Inaccurate information will affect the information You receive when using the Services and the Company's ability to contact You as contemplated in this Privacy Policy. You may update Your Personal Information by logging into Your Account and update Your personal information or by e-mailing customer support at customersupport@instantgamesupport.com.
  3. For service quality assurance calls made by You to the customer service department may be recorded, and such records stored and used by the Company at its sole discretion.

III. Use of Information

  1. The Company uses the Personal Information and other information the Company (or others on its behalf) collect from or about You to deliver the Services, to provide customer support, to undertake necessary security and identity verification checks, to process any of Your online or mobile transactions, meet certain business and/or regulatory requirements and for any other purpose related to the operation of the Services. The Company may disclose Your Personal Information (and any other information) to any third parties that provide services to the Company in order to allow, enable or improve the provision of the Services to You. Without derogating from the above, Your Personal Information will be disclosed to employees and staff members of the Company for the purpose of providing support services, credit management services and fraud prevention services, to the Company's accountants and auditors for accounting and auditing purposes and to the Company's partners for the purpose of payment processing, Your Personal Information may also be used by the Company, any of its licensees and/or affiliated companies (including any service providers on their behalf) (all being the "Marketers") to provide You with promotional offers and information regarding the Services as well as products and services from the Marketers and other third parties, and in order for us to improve the Company's offering of a range of products and services and improved customer support; provided, however, that the Personal Information will be provided to the Marketers solely on Your opt-in status. The promotional offers may be provided to You by various means, including but not limited to (i) email, (ii) telephone, (iii) SMS and (iv) direct mail(v) additional windows opening from within the software. The Company may also use the aforesaid information to track Your use of the Services and for other internal purposes, such as evaluating, providing, and improving the Services.
  2. The Company may disclose Your Personal Information and other information the Company (or others on its behalf) collect from or about You if required to do so by law, or if the Company believes in good faith that such action is necessary to comply with a current judicial proceeding, a court order or legal process, or to protect and defend the Company's rights or property, the personal safety of users of the Services or the public. The Company reserves the right to share the aforesaid information with other online gaming sites, banks, credit card companies, and appropriate agencies and/or regulators, if the Company determines in its sole discretion that You have cheated or attempted to defraud the Company, or if the Company suspects You of committing any fraudulent activity (including fraudulent payment), or any other prohibited transaction.
  3. The Company may transfer any information (including Personal Information) outside Your country of residence and outside the European Union and store it in other countries; the data protection and other laws of these countries may not be as comprehensive as those in the European Union - in these instances the Company will take steps to ensure that a sufficient level of protection is given to Your Personal Information.

IV. Retention of Information

  1. The Company will retain all of Your Personal Information for the time set by applicable legislation and the directives of Malta Gaming Authority and/or of the UK Gambling Commission, as applicable. While You may request from the Company to erase any and all of Your Personal Information, the request will be answered only as long as it is compliant with applicable legislation and the directives of Malta Gaming Authority and/or of the UK Gambling Commission, as applicable.

V. Choice / Opt-Out

  1. You may opt-out from receiving promotional communications from the Company by sending a blank e-mail with the word “Remove” to customersupport@instantgamesupport.com; If You have any questions relating to opting-out, please contact our customer support. Please note that even if you opt-out, the Company may continue to send you service-related updates and notifications.

VI. Cookies

  1. The Company (or others on its behalf) use a browser feature known as cookies, which are small text files which are placed on Your computer or equipment when You visit certain online or mobile pages, to track Your activities, record Your preferences, and make the Services more responsive to Your needs by delivering a better and more personalized experience to You. The cookies are stored on Your computer and/or equipment and are used by the Company to help track Your activity and pass information as You use the Services. Cookies can allow the Company to associate navigational information from browsing visits with personal information you provide to the Company.

VII. Security

  1. The Company has implemented suitable security policies, rules and technical measures to protect and safeguard the Personal Information under its control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. All of the Company's employees and data processors that have access to, and are associated with the processing of Your Personal Information, are obliged to respect the confidentiality of Your information.

VIII. Links to Other Sites

  1. The Company's website, mobile site and mobile application may contain links to other websites, mobile sites and mobile applications. Other websites, mobile sites and mobile applications may also reference or link to the Company's website, mobile site and/or mobile application. The Company is not responsible for the privacy practices or the content of such other websites, mobile sites and mobile applications, and any information collected by these third party websites, mobile sites and mobile applications is not governed by this Privacy Policy, and the Company assumes no responsibility or liability whatsoever for the policies (including privacy policies), practices, actions or omissions of such third parties.

IX. Transfer

  1. In the event that the Company sells, assigns or transfers some or all of its business or assets to a successor or acquirer, or if the Company is acquired by or merge with a third party, or if the Company files for bankruptcy or become insolvent, the Company may sell, assign or transfer all of Your Personal Information and other information provided by You or about You, regardless of Your opt status, to such successor or acquirer, provided the Company obtains Your consent.

X. Disclaimer

  1. The transmission of information via the internet is not completely secure. Although the Company does its best to protect Your Personal Information, the Company cannot guarantee the security of the data transmitted to the Company's website, mobile site and/or mobile application; transmission is at Your own risk. Accordingly, the Company (including its directors, officers, shareholders, suppliers, advisors, contractors and affiliates) will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information resulting from events outside of our control.

XI. Your Acceptance of this Policy

  1. By agreeing to the Terms and Conditions during the registration process on the Company's website, mobile site and/or mobile application, or by continued use of the Services, You agree to this Privacy Policy, and to any changes the Company may make to this Privacy Policy from time to time. The Company will notify You of any such changes to the Privacy Policy by posting the changes on the Company's website, mobile site and/or mobile application, and You will be required to confirm such changes. Failure to confirm such change will prevent You from continuing using the Services. Your only remedy in case in which You do not wish to be bound by such change is to stop using the Services, and to close Your Account.

XII. General

  1. You have the right to see personal data (as defined in the Data Protection Act 1998) that the Company keeps about you, upon receipt of a written request and payment of a £10 fee. If You are concerned that any of the information we hold about You is incorrect please contact our customer support team at customersupport@instantgamesupport.com

Version 1.1.4 – 08/08/17, Valid until further Notice

Bonus Policy

1. Deposit Bonus

JackpotParadise offers you matching bonus(es) for your certain deposits at the Site (the "Eligible Deposit"), up to 800 £/€/$ or 8 000 kr bonus (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

100% matching bonus of up to 200 £/€/$ or 2 000 kr bonus on your first deposit;

50% matching bonus of up to 300 £/€/$ or 3 000 kr bonus on your second deposit;

100% matching bonus of up to 300 £/€/$ or 3 000 kr bonus on your third deposit.

1.2 The Deposit Bonus may be used to play the Games.

1.3 Each Player will be issued  only once with the Deposit Bonuses (multiple accounts will not qualify for additional bonuses, and JackpotParadise reserves the right to close any such multiple accounts).

1.4 The Deposit Bonuses cannot be withdrawn as cash and can only be used to play the Games. You may withdraw any winnings gained from the use of each Deposit Bonus only after you wagered at least 50 times the applicable Deposit Bonus Amount. Only 5% of bets placed on all versions of video poker and/or power video poker shall be counted toward wagering requirements for the Deposit Bonus; only 10% of bets placed on all versions of Baccarat, Blackjack, Roulette, Jackpot, and/or poker table games shall be counted toward wagering requirements for the Deposit Bonuses.

1.5 For members located in certain jurisdictions the Deposit Bonuses may be cashed out only after an amount totaling no less than 100 times the Deposit Bonus Amount has been wagered. For details regarding the jurisdictions to which this applies, please contact us at: customersupport@instantgamesupport.com.

1.6 The wagering requirement of each Deposit Bonus must be met in full during any time within 90 days of being credited to your account. JackpotParadise reserves the right, at any time, to revoke any Deposit Bonus in respect of which the wagering requirements were not met in full within this time period.

1.7 All Games and the Deposit Bonuses are subject to our Terms and Conditions and to our general bonus policy.

1.8 Players that select Great British Pounds as their currency and are not from the United Kingdom will NOT be eligible to receive the Deposit Bonuses.

1.9 In the event that JackpotParadise' deems that a participant has executed any act in bad faith in relation to this offer and/or tried to abuse this offer, such participant shall be excluded from this offer and therefore become ineligible to receive the Deposit Bonuses; such ineligibility may be determined and the Deposit Bonuses (and any winnings gained from the use of the Deposit Bonus) withheld or revoked, even after the participant's account's award of the Deposit Bonuses.

1.10 The receiver of the Deposit Bonuses shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the Deposit Bonuses.

1.11 JackpotParadise reserves the right to alter these terms and conditions, cancel, modify or suspend this offer and any promotion at any time and without prior notice.

2. Complimentary Bonus

Terms & Conditions (subject to the offering of the Complimentary Bonus by JackpotParadise)

2.1. Register at JackpotParadise, activate your account and get the Complimentary Bonus. The Complimentary Bonus can be provided in the form of bonus money or in the form of free spins.

2.2. The Complimentary Bonus will be given only if you enter valid personal details upon registration.

2.3. The Complimentary Bonus cannot be withdrawn or redeemed for cash.

2.4. Only one Complimentary Bonus will be issued to each Player.

2.5. The Complimentary Bonus offer applies only to new registrants who never had an account with JackpotParadise.

2.6. Any winnings (in excess of the Complimentary Bonus) that result from playing the Games with the Complimentary Bonus (the "Initial Winnings") may not be redeemed or withdrawn. Only winnings gained from playing the Games with the Initial Winnings may be redeemed, provided that-unless stated otherwise- you wagered at least 50 times an amount equaling your Complimentary Bonus + Initial Winnings (and where the Complimentary Bonus is provided in the form of free spins – an amount equaling the Initial Winnings). The 50 (or other stated) times wagering requirement will commence only after you deposit funds in your account. In any case, the Initial Winnings may not exceed £20 / €20 / $20 / 200kr; any Initial Winnings which are credited to your account beyond £20 / €20 / $20 / 200kr shall be considered nil and will be revoked accordingly.

2.7. The wagering requirements of the Complimentary Bonus must be met in full during any time within 7 days of being credited to a player's account unless stated otherwise in the bonuses specific terms and conditions. JackpotParadise reserves the right, at any time, to revoke any Complimentary Bonus in respect of which the wagering requirements were not met in full within this time period. In addition, the Complimentary Bonus offer will expire within 7 days from opening an account with JackpotParadise, unless you make an approved deposit during that period. Failure to make an approved deposit within 7 days from opening an account will lead to revoking the Complimentary Bonus (and any winnings gained from the use of the Complimentary Bonus), even after your account's award of the Complimentary Bonus.

2.8. Players that select Great British Pounds as their currency and are not from the United Kingdom will NOT be eligible to receive the Complimentary Bonus.

2.9. All Games and the Complimentary Bonus are subject to our Terms and Conditions and to our general bonus policy..

2.10. In the event that JackpotParadise deems that a participant has executed any act in bad faith in relation to this offer and\or tried to abuse this offer, such participant shall be excluded from this offer and therefore become ineligible to receive the Complimentary Bonus; such ineligibility may be determined and the Complimentary Bonus (and any winnings gained from the use of the Complimentary Bonus) withheld or revoked, even after the participant's account's award of the Complimentary Bonus.

2.11. The receiver of the Complimentary Bonus shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the Complimentary Bonus.

2.12. JackpotParadise reserves the right to alter these terms and conditions, cancel, modify or suspend this offer and any promotion at any time and without prior notice.

3. Free Play bonuses

Terms & Conditions

3.1 JackpotParadise may on occasion offer you a Free Play Bonus, in the form of bonus money or in a form of free spins. 

3.2 The Free Play Bonuses cannot be withdrawn or redeemed for cash.

3.3 The Free Play Bonuses credited to your account must be used/ wagered in full within 7 days of being credited to your account unless stated otherwise in the bonuses specific terms and conditions;Failure to use the Free Play Bonuses within 7 days from their receipt will lead to revoking the Free Play Bonuses (and any winnings gained from the use of the Free Play Bonuses), even after your account's award of the Free Play Bonuses.

3.4 Any winnings generated from the Free Play Bonuses (the "Free Initial Winnings") are awarded to you only after you have finished playing all of your Free Play Bonuses. In addition, the total Free Initial Winnings may not exceed £ /€ /$ 20 or 200kr; any Free Initial Winnings which are credited to your account beyond £ /€ /$ 20 or 200kr shall be considered nil and will be revoked accordingly.

3.5 The Free Initial Winnings are considered as a bonus and are subject to the General Bonus Policy, the bonus specific terms and conditions and the Terms and Conditions. Without derogating from the above, the Free Initial Winnings will be subject to wagering requirements of – unless stated otherwise – 50 times of the Free Initial Winnings. 

3.6 In the event that JackpotParadise deems that a participant has executed any act in bad faith in relation to this offer and/or tried to abuse this offer, such participant shall be excluded from this offer and therefore become ineligible to receive the Free Play Bonuses; such ineligibility may be determined and the Free Play Bonuses (and any winnings gained from the use of the Free Play Bonuses) withheld or revoked, even after the participant's account's award of the Free Play Bonuses.

3.7 The receiver of the Free Play Bonuses shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the Free Play Bonuses. 

3.8 JackpotParadise reserves the right to alter these terms and conditions, cancel, modify or suspend this offer and any promotion at any time and without prior notice.

3.9 All Games and the Free Play Bonuses are subject to our Terms and Conditions

General Bonus Policy

All promotions, bonuses or special offers are subject to promotion-specific terms and conditions and any bonus credited to your account must be used in adherence with such terms and conditions.

We reserve the right to withdraw any promotion, bonus or special offer at any time. In the event that we believe you are abusing or attempting to abuse a bonus or other promotion, or are likely to benefit through abuse or lack of good faith, then we may, at our sole discretion, deny, withhold or withdraw from you any bonus or promotion, or rescind any policy with respect to you, either temporarily or permanently, or terminate and/or block your access to our services and products and/or your account without being under any obligation to pay you any funds held in your account.

The abuses include, but are not limited to, registering multiple accounts within the Progressplay network in order to take advantage of any of bonus and/or promotion.Where we identify abuse, we reserve the right to impose limitations on certain bonus offers at our sole and absolute discretion

All promotions, bonuses and special offers begin at 00:00 GMT and end at 23:59 GMT on specified dates, unless stated otherwise in the specific promotions', bonus's or special offer's terms and conditions.

Without derogating from any other provision in this policy, before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of the lower of £5 / €5 / $5 / 50kr or 5% of the value of the bonus or the lower of £2 / €2 / $2 / 20kr or 2% of the value of the bonus if you made a deposit via either Neteller or Skrill (including where such limit is exceeded due to any double up or other feature of any game) until such time as the wagering requirements for that bonus have been met. Should we deem that irregular game play has occurred, we reserve the right to withhold any withdrawals, confiscate all winnings and/or block your access to our services and products and/or your account without being under any obligation to pay you any funds held in your account.

All winnings generated from the bonuses may be cashed out only after an amount totaling no less than 50 (fifty) times the bonus amount received has been wagered (unless stated otherwise in the specific terms and conditions of a specific bonus or promotion); you will not be able to withdraw the bonus amounts and any winnings attributed to them from your account prior to meeting this requirement, and such funds will be deducted from your account balance for the purpose of withdrawal.

The bonus amounts cannot be cashed out, and can be used solely for wagering purposes; for the avoidance of doubt, the inclusion of the bonus amounts in your account balance does not mean that the bonus amounts can be withdrawn and such bonus amounts will be deducted from your account balance for the purpose of withdrawal.

If you are yet to complete the wagering requirements of a bonus whilst claiming another bonus/es, you must complete the wagering requirements of the first bonus before starting to accumulate the wagers for completing the wagering requirements for any consecutive bonus/es, unless your balance reaches 0.00, in which case your wagers will start to be accumulated for the purpose of the wagering requirements of the next bonus. .

Only 5% of bets placed on all versions of video poker and/or power video poker shall be counted toward wagering requirements for the relevant bonus, promotion or special offer; only 10% of bets placed on all versions of Baccarat, Roulette, and/or poker table games shall be counted toward wagering requirements for the relevant bonus, promotion or special offer.

We reserve the right to prevent players registered, logging in or depositing from certain jurisdictions from participating and being eligible for any or all promotions and bonuses, at our sole discretion. This Bonus Policy applies to all kind of bonuses, promotions and benefits granted to you in excess of the actual deposit made by you.

Specific bonuses and promotions may contain additional terms and conditions which you are required to adhere to in order to be eligible to receive the bonus or promotion, use it and cash it out.

This Bonus policy has been drafted in the English language. In the event of any discrepancy between the meaning of any translated versions of this Bonus policy and the English language version, the meaning of the English language version shall prevail.



Version 1.8 - Date: 06.06.2017

Game Payouts

Below are all the games payout percentage offered by JackpotParadise

Game Name Payout Percentage
1 Can 2 Can 96.3%
1429 Uncharted Seas 96.3%
3D Toulette 97.3% - 98.65%
5 Reel Drive 96% - 97%
Adventure Palace 96% - 97%
A Dragon Story 95%-99%
Agent Jane Blonde 96% - 97%
Alaskan Fishing 96% - 98%%
Aloha! 96% - 97%
American Roulette 96% - 97%
Andre the Giant 96%
Arcader 93% - 98%
Arctic Fortune 96% - 97%
Ariana 97%-98%
Around the World 94% - 95%
Asian Beauty 96% - 97%
Astro Cat 95% - 96%
Attack Of The Zombies 96% - 97%
Avalon 96% - 97%
Avalon II - Quest for The Grail 96% - 97%
Aztec Secrets 96% - 97%
Babushka 96% - 97%
Baccarat 98% - 99%
Bangkok Nights 95.12%
Bar Bar Black Sheep 95%-96%
Beehive Bedlam 94.37%
Big Bad wolf 97% - 98%
Big Break 95% - 96%
Big Foot 96% - 97%
Big Foot Scratch 95% - 96%
Big Kahuna 96% - 97%
Big Kahuna - Snakes & Ladders 95% - 96%
Big Top 96% - 97%
Bikini Party 96%-97%
Birdz 95.40%
Black Jack Montecarlo-Multi hand 96%-97%
Black Jack Montecarlo-Single hand 98%-99%
Blazing Goddess 95.2%
Bloopers 95%-96%
Bobby 7s 95.2%
Boss The Ball 96% - 97%
Boss The Lotto 96% - 97%
Bounty Hunt 96% - 97%
Bonanza 96%
Break Da Bank Again 95% - 96%
Bridesmaids 96% - 97%
Bridezilla 95% - 96%
Burning Desire 96% - 97%
Buster Hammer 91%
Call of the Colosseum 95.3%
Cannonball Bay 95% - 96%
Cash Clams 94% - 95%
Cash Crazy 95% - 96%
Cash Splash 3 Reel 96%-97%
Cash Splash 5 Reel 95% - 96%
Cashanova 96% - 97%
Casper 96% - 97%
Castle Builder 96% - 97%
Cherry Blossoms 96% - 97%
Chili Gold 2- Stellar Jackpots 95% - 96%
Clash Of Queens 95% - 96%
Cool Buck 94% - 95%
Cool Wolf 94% - 95%
Cosmic Cat 95% - 96%
Crazy 80's 96% - 97%
Craps 91% - 92%
Crazy Chameleons 96% - 97%
Cricket Star 96% - 97%
Dark Thirst 95% - 96%
Darts 180 95% - 96%
Dazzle Me 95% - 96%
Dead World 95% - 96%
Deuces Wild 95% - 96%
Diamond Deal 96% - 97%
Dino Might 96% - 97%
Disco Spins 94%-95%
DJ Wild 94%-95%
Doctor Love 95%
Doctor Love on Vacation 95.4%
Doctor Love Scratch 95%
Dogfather 92% - 93%
Dolphin Quest 96% - 97%
Dolphin Reef 97%
Dolphin's Gold 95%-96%
Double Bonus Poker 95% - 96%
Double Exposure Gold 99% - 100%
Dr Watts Up 96% - 97%
Doctor Love on Vacation Scratch  90%
Doctor Love Scratch 85% - 86%
Doubleplay Super Bet 96% - 97%
Double Zero Roulette 92% - 95%
Dracula 96%-97%%
Dragon Dance 95%-96%
Dreams Of Fortune 95%-96%
Drive 95%-96%
Eastern Dragon 95.0%
Emperor's Garden 95.3%
Enchanted Mermaid 95.2%
Esqueleto Explosivo 97.60%
European Roulette 95%
European Roulette Gold 97% - 98%
Electric Sam 96%
Emperor's Garden 99% - 100%
Emperor's Garden Scratch 99% - 100%
Emerald Isle 95% - 96%
Epic Gems 96% - 97%
Extra Cash!! 95% - 96%
Fairies Forest 96% - 97%
Fairy Tale Legends - Red Riding Hood 96% - 97%
Fantasini 95% - 96%
Fat Lady Sings 96% - 97%
Fisticuffs 95% - 96%
Flux 95% - 96%
Forsaken Kingdom 97%-98%
Fortune Of Sparta 97%-98%
Foxin Wins 95.6%
Foxin Wins Again 95.6%
Foxin Wins Scratch 93%
Free Spin City 95.93%
French Roulette 98% - 99%
Frog Grog 96%-97%
Frogs n' Flies 96%-97%
Fruit Blast 94.90%
Fruit Fiesta 3 Reel 96% - 97%
Fruit Fiesta 5 Reel 96% - 97%
Fruit Shop 96%-97%
Fruit Warps 97%
Game Of Thrones 96% - 97%
Gears Of Fortune 98% - 99%
Genie Wild 95.4%
Genies Gems 90%-91%
Gladiator Of Rome 96% - 97%
Glow 96% - 97%
Gift Rap 96% - 97%
Gods Of Giza 96% - 97%
Gold Factory 96% - 97%
Golden mane 96.96
Gonzo's Quest 95% - 96%
Gorilla Go Wild 95%-96%
Great Wild Elk 96% - 97%
Great Griffin 96% - 97%
Guns n' Roses 95% - 96%
Halloween 96%
Halloween Horrors 96.01%
Hell's Grannies 96% - 97%
Hidden 96.30%
High Society 96% - 97%
Hook's Heros 92% - 96%
Hot As Hades 96.75%
Hot Ink 97% - 98%
Hot Roller 95.12%
Hot Shot 95% - 96%
Immortal Romance 96.1% - 96.86%
Irish Eyes 96% - 97%
Irish Eyes 2 95% - 96%
Irish Eyes Scratch 95% - 96%
Irish Eyes 2 Scratch 95% - 96%
Isis 95% - 96%
JackHammer 95% - 96%
JackHammer 2 96% - 97%
Jackpot Jester 50000 97% - 98%
Jackpot 3x3 95% - 96%
Jacks Or Better 96% - 97%
James Dean 95% - 96%
James Dean Scratch 95% - 96%
Jason and the golden Fleece 94% - 95%
Jewel Strike 95% - 97%
Jewels of the Orient 95% - 96%
Jimi Hendrix 95% - 96%
Joker Jester 96%
Judge Dredd 95% - 96%
Jungle Jackpot 96% - 97%
Jungle Jim 95% - 96%
Jurassic World 95% - 95.45%
Karate Pig 96% - 97%
Kathmandu 96% - 97%
King Cashalot 96% - 97%
King Of Slots 95% - 96%
Kings of Cash 96% - 97%
Koi Princess 95% - 96%
Ladies Nite 96% - 97%
Lady in Red 96% - 97%
Leagues of Fortune 96% - 97%
Legend of Olympus 95% - 96%
Lights 95% - 96%
Lion's Pride 96% - 97%
Live - Baccarat 96% - 97%
Live Blackjack 96% - 97%
Live - Roulette 96% - 97%
Lolly Land 95% - 96%
Lost Vegas 95% - 96%
LotsALoot 5 Reel 96% - 97%
Louisiana Double 94% - 95%
Love Bugs 98% - 99%
Lucky Angler 98% - 99%
Lucky Witch 96% - 97%
Lucky Leprechaun 97% - 98%
Lucky Witch 95% - 96%
Machine Gun Unicorn 90% - 91%
MachuPicchu 94% - 95%
Magicious 97% - 98%
Mad Hatters 96% - 97%
Mad Mad Monkey 95%
Magic Portals 95% - 96%
Maid o Money 96% - 97%
Mayan Princess 96% - 97%
Mega Money Rush 95% - 96%
Mega Spins Break Da Bank 95% - 96%
Mermaids Millions 96% - 97%
Miss Midas 96.0%
Money Mad Monkey 96% - 97%
Monster Mania 95% - 96%
Moon Temple 95% - 96%
Motorhead 96% - 97%
Multi Hand Classic Blackjack Gold 95% - 96%
Multi Wheel European Roulette Gold 96% - 97%
Munchers 96%
Mystic Dreams 96% - 97%
Mythic Maiden 96% - 97%
Neon Jungle 96.13%
Neon Staxx 97% - 98%
Nirvana 97% - 98%
Octopays 96% - 97%
Oriental Fortune 96% - 97%
Owl Eyes 95%
Pandamania 96% - 97%
Penguien Splash 96% - 97%
Phantom Cash 94% - 95%
Pharoah Bingo 96% - 97%
Piggy Fortunes 95% - 96%
Piggy Riches 95% - 96%
Pinocchio’s Fortune 85%
Pixie Gold 95% - 96%
Pizza Prize 95.4%
Playboy 96% - 97%
Pollen Nation 96% - 97%
Poltava 95% - 96%
Potion Commotion 95.0%
Premier Blackjack Hi Lo 95% - 96%
Premier Racing 90% - 91%
Premier Multihand Bonus Blackjack 96% - 97%
Premier Roulette 97% - 98%
Premier Roulette Diamond Edition 97% - 98%
Prime Property 95% - 96%
Psycho 95%
Pyramid Quest for Immortality 99% - 100%
Racing for Pinks 96% - 97%
Ragnarok 95%
Red Hot Devil 95% - 96%
Red Dragon 95% - 96%
Redroo 95.30%
Reel Strike 95% - 96%
Retro Reels 96% - 97%
Retro Reels - Extreme Heat 97% - 98%
Retro Reels Diamond Glitz 96% - 97%
Rhyming Reels Hearts & Tarts 96% - 97%
Riviera Riches 96% - 97%
Robin Hood Prince of Tweets 96% - 97%
Robyn 96% - 97%
Royal Roller 96% - 97%
Roulette Master 97% - 98%
Rugby Star 96% - 97%
Santa Paws 95% - 96%
Santas Wild Ride 96% - 97%
Scar Face 96% - 97%
Secret Admirer 96% - 97%
Secret Santa 95% - 96%
Secret of Atlantis 96% - 97%
Shoot! 96% - 97%
Silver Fang 96% - 97%
Skull Duggery 95% - 96%
Slots o' Gold 96% - 97%
So Many Monsters 96% - 97%
So Much Candy 95% - 96%
So Much Sushi 92% - 93%
Spanish Eyes 96% - 97%
Spanish 21 Blackjack Gold 99% - 100%
Soccer Safari 96% - 97%
South Park- Reel Chaos 96% - 97%
Spanish Eyes 95.1%
Sparks 96.5%
Spectra 99% - 100%
Spinata Grande 95% - 96%
Spring Break 96% - 97%
Starburst 96% - 97%
Stardust 96% - 97%
Starmania 96% - 97%
Stash Of The Titans 96% - 97%
Starscape 95% - 96%
Sterling Silver 3D 96% - 97%
Stickers 95% - 96%
Sunny Scoops 96%
SunQuest 96% - 97%
Sunset Delight 96% - 97%
Supe it Up 95% - 96%
Super Bonus Bingo 95% - 96%
Sweet Harvest 95% - 96%
Taco Brothers 94% - 95%
Ted Slot 95% - 95.91%
Teddy Bears Picnic 95.4%
Terminator II 96% – 97%
The Bermuda Mysteries 95.3%
The Codfather 96% - 97%
The Codfather Scratch 96% - 97%
The Finer Reels of Life 95% - 96%
The Flash 95.5%
The Forgotten Land Of Lemuria 96% - 97%
The East 95% - 96%
The Lab 96% - 97%
The Rat Pack 96% - 97%
The rift 95% - 96%
The Spin Lab 95%
The Twisted Circus 96% - 97%
Theme Park: Tickets Of Fortune 96% - 97%
Throne of Egypt 96% - 97%
Thunderstruck 96% - 97%
Thunderstruck II 96% - 97%
Tiger's Eye 96% - 97%
Toki Time 97.1%
Tomb Raider - Lara Croft 96% - 97%
Tomb Raider - Secret of the Sword 95% - 96%
Tootin Car Man 95%
Top Cat 95% - 96%
Tornado 92% - 93%
Treasure Nile 92% - 93%
Treasure of the Pyramids 92%
Triple Pocket Hold em Gold 97% - 98%
TunzaMunni 90% - 91%
Unicorn Legend 90% - 91%
Untamed Bengal Tiger 96% - 97%
Untamed Giant Panda 96% - 97%
Untamed Wolf Pack 96% - 97%
Vegas Downtown Blackjack Gold 96% - 97%
Vegas Strip Blackjack 96% - 97%
Vegas Strip Blackjack Gold 99% - 100%
Venetian Rose 99% - 100%
Victorian Villain 95% - 96%
Viking Quest 96%
Vinyl Countdown 96% - 97%
Virtual Racing 95% - 96%
Virtual Tennis 95% - 96%
Warlords :Crystals Of Power 96% - 97%
Wasabi San 96% - 97%
What A Hoot 96% - 97%
What on Earth 95% - 96%
Wheel of Wealth Special Edition 95% - 96%
When Pigs Fly 96% - 97%
White Buffalo 95% - 96%
Wild Antics 95.5%
Wild Birthday Blast 95.5%
Wild Cat Canyon 95.5%
Wild Catch 95% - 96%
Wild West 95%
Win Sum Dim Sum 96% - 97%
Winning Wizards 95% - 96%
Wish Upon A Jackpot 95% - 96%
Witch Pickings 95.93%
Witches Wealth 95% - 96%





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Contact Us

At JackpotParadise, we pride ourselves in providing the highest level of customer service and are available 24/7 via online chat or email.

Whatever your query you will find our Customer Support staff friendly and helpful. We understand that some issues require an instant response and for this reason we offer a Live Help option. You can contact a Customer Service representative directly using this feature 24/7.

Contact Us





License

JackpotParadise is operated by ProgressPlay Limited of Suite 1258, 28/19 Vincenti Buildings, Strait Street – Valletta VLT1432 – Malta. ProgressPlay is a limited liability company registered in Malta (C58305), that operates under a Class 1 on 4 license [number MGA/CL1/857/2012 issued on 16th April 2013] & [number MGA/CL1/957/2014 issued on 19th April 2014] & [number MGA/CL1/1141/2015 issued on 16th December 2015] issued by the Malta Gaming Authority and is licensed and regulated by the UK Gambling Commission, License Number 000-039335-R-319313-008. Gambling can be addictive. Play responsibly.

Whatever your query you will find our Customer Support staff friendly and helpful. We understand that some issues require an instant response and for this reason we offer a live help option. You can contact a customer service representative directly 24/7.

license license





ProgressPlay

ProgressPlay's mobile platform is a full-service white label package, that enables our partners to launch a dynamic touch-casino experience within weeks.

The platform includes a variety of casino games, including slots, blackjack, and roulette, and is offered on all the leading smartphones.

The platform can be a stand-alone offering, or an enhanced joint-offering alongside the instant games platform, with an exclusive single-wallet for the players.

Powered by Progress Play





Withdrawal Policy

The JackpotParadise team knows that collecting winnings is one of the most exciting parts of casino play. That's why we have taken every measure to ensure that your funds will be delivered to you as quickly and securely as possible. To find out how we do this, read our Withdrawal Policy below.

      1. When a member requests a withdrawal, the funds requested are transferred to the payment method(s) the member initially used to deposit.
      2. In cases where a member's payment method is not available for withdrawal due to third party policy restrictions, the withdrawal will be made to another payment method available to the member.
      3. If a member has outstanding deposits to JackpotParadise , we reserve the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
      4. We do not charge any withdrawal fees (subject to section 5 below). Should a member's bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is the responsibility of the member.
      5. In a case where we cease to offer our services in a specific jurisdiction, a reasonable processing fee may be charged to the member upon withdrawal.
      6. It is the responsibility of the member to notify JackpotParadise immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on the part of the member to provide immediately such a notification will be borne solely by the member, and JackpotParadise will not be liable for any such losses and damages.
      7. Minimum Withdrawal Amounts

        • Bank transfer/ Wire transfer/ Trustly/ Webmoney/ Qiwi: $50 / €50 / £50 / 500kr
        • Skrill (Moneybookers)/ Neteller/ Credit Card/ Debit Card and Paysafecard: $20 / €20 / £20 / 200kr
        • NOTE: Requested withdrawal amounts that are below the minimum sums listed above will not be processed.
      8. Limitations

        • Visa credit and debit card withdrawals are not available in certain countries due to local issuer restrictions.
        • MasterCard and debit card withdrawals are not available due to issuer restrictions.
        • The maximum withdrawal amount per account is (i) $3,000 / €3,000 / £3,000 / 30,000kr per week, and (ii) $6,000 / €6,000 / £6,000 / 60,000kr per month, except in the case of progressive jackpot winnings, where the maximum withdrawal amount per month is $30,000 / €30,000 / £30,000 / 300,000kr. JackpotParadise may, at its sole discretion, increase these limits to its valued members.
        • Skrill, Webmoney and Qiwi may only be used as a withdrawal option in case a successful payment was done previously.
        • Some methods are only available in certain countries and with certain currencies.
        • For further information please contact our Customer Support via LiveChat or e-mail at: customersupport@instantgamesupport.com
      9. As a measure to protect members from online fraud, JackpotParadise may sometimes require identity verification before processing a withdrawal. Members may be asked to show one or more of the following documents (or additional documents not listed below) to JackpotParadise:
        • Credit/debit card used to fund a JackpotParadise account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
        • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows the member's full name and address as listed in his/her JackpotParadise account. For credit card statements, the middle eight numbers on the front of the card and the three-digit code on the back of the card must crossed out for security reasons.
        • Photo ID: A recent photographic identifying document is required for members to process their first withdrawals. The ID can be a copy of a valid passport, driver's license or national ID card. The member's name, photograph and signature must appear on the copy sent to JackpotParadise. In some cases, members may be asked to have their documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
        • Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request.
        • Your transaction and financial information is protected at JackpotParadise by the most advanced security and encryption technologies in the industry. You can depend on us for fun and safe gaming. For assistance with withdrawals or any other matter, feel free to Contact Us
      10. The additional documentation requirement will be mandatory in where your cumulative withdrawals amount to £/$/€1500 or 15,000kr.
      11. Required documentation will have to be provided within 7 days following the request of the Company; should the documentation not be provided within this timeframe, or false or misleading documentation if provided, then the Company may, at is sole discretion, terminate your account, confiscate all winnings and seize and void any and all account balance
      12. Without derogating from any other provision in this withdrawal policy, before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. Should the Company deem that irregular game play has occurred, the Company reserves the right to withhold any withdrawals, seize and/or confiscate the balance of your account and/or close your account.



Version 1.4 - 06.06.2017

JackpotParadise offers you a 100% matching bonus for your first deposit at the Site (the "Eligible Deposit"), up to 200£/€/$ or 2 000kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you matching bonus(es) for your certain deposits at the Site (the "Eligible Deposit"), up to 800 £/€/$ or 8 000 kr bonus (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

100% matching bonus of up to 200 £/€/$ or 2 000 kr bonus on your first deposit;

50% matching bonus of up to 300 £/€/$ or 3 000 kr bonus on your second deposit;

100% matching bonus of up to 300 £/€/$ or 3 000 kr bonus on your third deposit.

JackpotParadise offers you matching bonus(es) for your certain deposits at the Site (the "Eligible Deposit"), up to 600 £/€/$ or 6 000 kr bonus (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

100% matching bonus of up to 200 £/€/$ or 2 000 kr bonus on your first deposit;

25% matching bonus of up to 200 £/€/$ or 2 000 kr bonus on your second deposit;

200% matching bonus of up to 200 £/€/$ or 2 000 kr bonus on your third deposit.

JackpotParadise offers you matching bonus(es) for your certain deposits at the Site (the "Eligible Deposit"), up to 1000 £/€/$ or 10 000 kr bonus (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

100% matching bonus of up to 200£/€/$ or 2 000 kr bonus on your first deposit;

25% matching bonus of up to 300£/€/$ or 3 000 kr bonus on your second deposit;

50% matching bonus of up to 500£/€/$ or 5 000 kr bonus on your third deposit.

JackpotParadise offers you a 200% matching bonus for your first deposit at the Site (the "Eligible Deposit"), up to 200£/€/$ or 2 000 kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you a 100% matching bonus + 25 free spins for your first deposit at the Site (the "Eligible Deposit"), up to 200£/€/$ or 2 000 kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

50X Wagering the bonus amount before withdraw. Valid for 90 Days from receipt. Subject to site and JackpotParadise's full bonus policy.

JackpotParadise offers you a 100% matching bonus + free spins for your first deposit at the Site (the "Eligible Deposit"), up to 200£/€/$ or 2 000 kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you a 200% matching bonus + free spins for your first deposit at the Site (the "Eligible Deposit"), up to 200£/€/$ or 2 000 kr(the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you matching bonus(es) + free spins for your certain deposits at the Site (the "Eligible Deposit"), up to 600£/€/$ eller 6 000 kr bonus (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

100% matching bonus of up to 200£/€/$ eller 2 000 kr bonus on your first deposit;

25% matching bonus of up to 200£/€/$ eller 2 000 kr bonus on your second deposit;

200% matching bonus of up to 200£/€/$ eller 2 000 kr bonus on your third deposit.

JackpotParadise offers you matching bonus(es) + free spins for your certain deposits at the Site (the "Eligible Deposit"), up to 800£/€/$ or 8 000 kr bonus (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

100% matching bonus of up to 200 £/€/$ or 2 000 kr bonus on your first deposit;

50% matching bonus of up to 300 £/€/$ or 3 000 kr bonus on your second deposit;

100% matching bonus of up to 300 £/€/$ or 3 000 kr bonus on your third deposit.

JackpotParadise offers you matching bonus(es) + free spins for your certain deposits at the Site (the "Eligible Deposit"), up to 1000 £/€/$ or 10 000 kr bonus (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

100% matching bonus of up to 200£/€/$ or 2 000 kr bonus on your first deposit;

25% matching bonus of up to 300£/€/$ or 3 000 kr bonus on your second deposit;

50% matching bonus of up to 500£/€/$ or 5 000 kr bonus on your third deposit.

JackpotParadise offers you matching bonus(es) + free spins for your certain deposits at the Site (the "Eligible Deposit"), up to 1000£/€/$ or 10 000 kr bonus (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

100% matching bonus of up to 200 £/€/$ oder 2 000 kr bonus on your first deposit + free spins;

30% matching bonus of up to 300 £/€/$ oder 3 000 kr bonus on your second deposit;

50% matching bonus of up to 500 £/€/$ oder 5 000 kr bonus on your third deposit.

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JackpotParadise is operated by ProgressPlay Limited of Suite 1258, 28/19 Vincenti Buildings, Strait Street – Valletta VLT1432 – Malta. ProgressPlay is a limited liability company registered in Malta (C58305), that operates under a Class 1 on 4 license [number MGA/CL1/857/2012 issued on 16th April 2013] & [number MGA/CL1/957/2014]  issued on 19th April 2014 & [number MGA/CL1/1141/2015  issued on 16th December 2015] issued by Malta Gaming Authority and is licensed and regulated by the UK Gambling Commission, License Number 000-039335-R-319313-008. UK persons wagering via the website are doing so in reliance on the license issued by the UK Gambling Commission. Gambling can be addictive. Play responsibly.

JackpotParadise is operated by ProgressPlay Limited of Suite 1258, 28/19 Vincenti Buildings, Strait Street – Valletta VLT1432 – Malta. ProgressPlay is a limited liability company registered in Malta (C58305), that operates under a Class 1 on 4 license [number MGA/CL1/857/2012 issued on 16th April 2013] & [number MGA/CL1/957/2014]  issued on 19th April 2014 & [number MGA/CL1/1141/2015  issued on 16th December 2015] issued by Malta Gaming Authority and is licensed and regulated by the UK Gambling Commission, License Number 000-039335-R-319313-008. UK persons wagering via the website are doing so in reliance on the license issued by the UK Gambling Commission. Gambling can be addictive. Play responsibly.

JackpotParadise is operated by ProgressPlay Limited of Suite 1258, 28/19 Vincenti Buildings, Strait Street – Valletta VLT1432 – Malta. ProgressPlay is a limited liability company registered in Malta (C58305), that operates under a Class 1 on 4 license [number MGA/CL1/857/2012 issued on 16th April 2013] & [number MGA/CL1/957/2014]  issued on 19th April 2014 & [number MGA/CL1/1141/2015  issued on 16th December 2015] issued by Malta Gaming Authority and is licensed and regulated by the UK Gambling Commission, License Number 000-039335-R-319313-008. UK persons wagering via the website are doing so in reliance on the license issued by the UK Gambling Commission. Gambling can be addictive. Play responsibly.

JackpotParadise offers you matching bonus(es) + free spins for your certain deposits at the Site (the "Eligible Deposit"), up to 600£/€/$ or 6 000 kr bonus (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

100% matching bonus of up to 200£/€/$ or 2 000 kr bonus on your first deposit, which must be at least $/€/GBP 20;

25% matching bonus of up to 200£/€/$ or 2 000 kr bonus on your second deposit;

200% matching bonus of up to 200£/€/$ or 2 000 kr bonus on your third deposit.

JackpotParadise offers you a 100% matching bonus + free spins for your first deposit at the Site (the "Eligible Deposit"), up to 500£/€/$ or 5 000 kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit, which must be at least 50£/€/$ or 500 kr, on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you a 100% matching bonus + free spins for your first deposit at the Site (the "Eligible Deposit"), up to 300£/€/$ or 3 000 kr(the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit, which must be at least 20£/€/$ or 200 kr, on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you a 100% matching bonus + free spins for your first deposit at the Site (the "Eligible Deposit"), up to 400£/€/$ or 4 000 kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit, which must be at least 30£/€/$ or 300 kr, on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you matching bonus(es) + free spins for your certain deposits at the Site (the "Eligible Deposit"), up to 1500 £/€/$ or 15 000 kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

100% matching bonus of up to 200£/€/$ or 2 000 kr bonus on your first deposit;

50% matching bonus of up to 400£/€/$ or 4 000 kr bonus on your second deposit;

25% matching bonus of up to 900£/€/$ or 9 000 kr bonus on your third deposit.

JackpotParadise offers you a 117% matching bonus + free spins for your first deposit at the Site (the "Eligible Deposit"), up to 200£/€/$ or 2 000 kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you a 110% matching bonus + free spins for your first deposit at the Site (the "Eligible Deposit"), up to 250£/€/$ or 2 500 kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you matching bonus(es) + free spins for your certain deposits at the Site (the "Eligible Deposit"), up to 1000 £/€/$ or 10 000 kr bonus (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

100% matching bonus of up to 200£/€/$ or 2 000 kr bonus on your first deposit + free spins;

25% matching bonus of up to 300£/€/$ or 3 000 kr bonus on your second deposit + free spins;

50% matching bonus of up to 500£/€/$ or 5 000 kr bonus on your third deposit + free spins.

Withdrawal Policy

The JackpotParadise team knows that collecting winnings is one of the most exciting parts of casino play. That's why we have taken every measure to ensure that your funds will be delivered to you as quickly and securely as possible. To find out how we do this, read our Withdrawal Policy below.

  1. When a member requests a withdrawal, the funds requested are transferred to the payment method(s) the member initially used to deposit.
  2. In cases where a member's payment method is not available for withdrawal due to third party policy restrictions, the withdrawal will be made to another payment method available to the member.
  3. If a member has outstanding deposits to JackpotParadise , we reserve the right to postpone or halt withdrawal payments until all deposits are received and confirmed.
  4. We do not charge any withdrawal fees (subject to section 5 below). Should a member's bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is the responsibility of the member.
  5. In a case where we cease to offer our services in a specific jurisdiction, a reasonable processing fee may be charged to the member upon withdrawal.
  6. It is the responsibility of the member to notify JackpotParadise immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on the part of the member to provide immediately such a notification will be borne solely by the member, and JackpotParadise will not be liable for any such losses and damages.
  7. Minimum Withdrawal Amounts

    • Wire transfer/iDEAL/Trustly: $50 / €50 / £50 / 500kr
    • Cheque: $30 / €30 / £30 / 300kr
    • Skrill (Moneybookers), Neteller, credit card, debit card and Paysafecard: $20 / €20 / £20 / 200kr
    • NOTE: Requested withdrawal amounts that are below the minimum sums listed above will not be processed.
  8. Limitations

    • Visa credit and debit card withdrawals are not available in certain countries due to local issuer restrictions.
    • MasterCard and debit card withdrawals are not available due to issuer restrictions.
    • The maximum withdrawal amount per account is (i) $3,000 / €3,000 / £3,000 / 30,000kr per week, and (ii) $6,000 / €6,000 / £6,000 / 60,000kr per month, except in the case of progressive jackpot winnings. JackpotParadise may, at its sole discretion, increase these limits to its valued members.
  9. As a measure to protect members from online fraud, JackpotParadise may sometimes require identity verification before processing a withdrawal. Members may be asked to show one or more of the following documents (or additional documents not listed below) to JackpotParadise:
    • Credit/debit card used to fund a JackpotParadise account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.
    • Proof of address: This can come in the form of a recent utility bill or credit card statement that shows the member's full name and address as listed in his/her JackpotParadise account. For credit card statements, the middle eight numbers on the front of the card and the three-digit code on the back of the card must crossed out for security reasons.
    • Photo ID: A recent photographic identifying document is required for members to process their first withdrawals. The ID can be a copy of a valid passport, driver's license or national ID card. The member's name, photograph and signature must appear on the copy sent to JackpotParadise. In some cases, members may be asked to have their documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.
    • Please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request.
    • Your transaction and financial information is protected at JackpotParadise by the most advanced security and encryption technologies in the industry. You can depend on us for fun and safe gaming. For assistance with withdrawals or any other matter, feel free to Contact Us
  10. The additional documentation requirement will be mandatory in where your cumulative withdrawals amount to £/$/€1500 or 15,000kr.
  11. Required documentation will have to be provided within 7 days following the request of the Company; should the documentation not be provided within this timeframe, or false or misleading documentation if provided, then the Company may, at is sole discretion, terminate your account, confiscate all winnings and seize and void any and all account balance
  12. Without derogating from any other provision in this withdrawal policy, before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. Should the Company deem that irregular game play has occurred, the Company reserves the right to withhold any withdrawals, seize and/or confiscate the balance of your account and/or close your account.





The maximum withdrawal amount per account is (i) $3,000 / €3,000 / £3,000 / 30,000kr per week, and (ii) $6,000 / €6,000 / £6,000 / 60,000kr per month, except in the case of progressive jackpot winnings. JackpotParadise may, at its sole discretion, increase these limits to its valued members.The maximum withdrawal amount per account is £20,000 per month, except in the case of progressive jackpot winnings. JackpotParadise may, at its sole discretion, increase these limits to its valued members.

JackpotParadise offers you a 200% matching bonus for your first deposit at the Site (the "Eligible Deposit"), up to 50£/€/$ or 500kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you a 200% matching bonus + free spins for your first deposit at the Site (the "Eligible Deposit"), up to 50£/€/$ or 500 kr(the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you a 150% matching bonus for your first deposit at the Site (the "Eligible Deposit"), up to 200£/€/$ or 2 000kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you a 150% matching bonus + free spins for your first deposit at the Site (the "Eligible Deposit"), up to 200£/€/$ or 2 000 kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit.

JackpotParadise offers you matching bonus(es) + free spins for your certain deposits at the Site (the "Eligible Deposit"), up to 1500 £/€/$ or 15 000 kr (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

110% matching bonus of up to 500£/€/$ or 5 000 kr bonus on your first deposit;

50% matching bonus of up to 500£/€/$ or 5 000 kr bonus on your second deposit;

75% matching bonus of up to 500£/€/$ or 5 000 kr bonus on your third deposit.

JackpotParadise offers you matching bonus(es) + free spins for your certain deposits at the Site (the "Eligible Deposit"), up to £/$/€ 950 or 9 500 kr bonus (the "Deposit Bonus Amount").

Terms & Conditions

1.1 Once you make an eligible deposit on JackpotParadise, you immediately receive a Deposit bonus on that deposit, in accordance with the following structure:

150% matching bonus of up to £/$/€ 150 or 1 500 kr bonus on your first deposit plus free spins;

25% matching bonus of up to £/$/€ 300 or 3 000 kr bonus on your second deposit plus free spins;

50% matching bonus of up to £/$/€ 500 or 5 000 kr bonus on your third deposit plus free spins.